Delivery Options Overview

We aim to make online shopping simple, clear and convenient. Once your order is placed, it will be reviewed, packed and prepared for dispatch as quickly as possible.

Delivery availability, timeframes and costs may vary depending on your location, order size and selected delivery option. Any available delivery information will be shown during checkout before payment is completed.

Delivery Notes

Please make sure your delivery details are correct before placing your order. If an address is incomplete or incorrect, delivery may be delayed.

Some items, locations or order sizes may require additional handling time. If there are any issues with your order, customer support will contact you using the details provided at checkout.

Returns & Order Support

  • If you have an issue with your order, please contact us as soon as possible after receiving it.
  • We may ask for your order number, photos of the item or packaging, and a brief description of the issue so we can review the request properly.
  • Items should be unused, unopened where applicable, and kept in their original packaging unless the item arrived damaged or incorrect.
  • Return or replacement options may depend on the item type, condition, delivery status and the details of the request.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order has not arrived yet. What should I do?

Please check your order confirmation and any delivery updates first. If your order appears delayed, contact support with your order number so it can be reviewed.

Do you deliver to all areas?

Delivery availability may vary by location. Available delivery options will be shown during checkout where applicable.

Can I change my delivery address after ordering?

If your order has not yet been packed or dispatched, support may be able to help update the address. Please contact us as soon as possible.

Do I need to be home for delivery?

This depends on the delivery method and order type. If delivery instructions are available at checkout, please add clear instructions before placing your order.

What should I do if my item arrives damaged or incorrect?

Please contact support with your order number and photos of the item and packaging. This helps us review the issue and provide the next step.